The Statistics Monitoring and Reporting is designed to work with the Automatic Call Distribution (ACD) feature that can be purchased for the QuadroM8L, QuadroM12Li, QuadroM26x, QuadroM26xi and QuadroM32x. This application is a Windows® based tool to display real-time details on call center agents and the call activity on the QuadroM products. The same information can be viewed over periods of time for trend analysis.